TERMS AND CONDITIONS
BY TRADING ON THIS SITE, YOU AUTOMATICALLY AGREE TO THE BELOW MENTIONED CONDITIONS,
THEREFORE WE ADVISE YOU TO READ THE FOLLOWING TERMS AND CONDITIONS.
COLOURS
WE CANNOT GUARANTEE THAT THE COLOURS ON THE WEBSITE ARE TRUE TO LIFE.
THIS DEPENDS PARTLY ON THE COLOUR SETTINGS OF YOUR COMPUTER AND MONITOR.
PAYMENT
WHEN PLACING AN ORDER YOU UNDERTAKE THAT ALL DETAILS YOU PROVIDE TO US WITH ARE TRUE AND ACCURATE,
THAT YOU ARE OVER 18 YEARS OLD AND AN AUTHORIZED USER OF THE CREDIT CARD USED FOR THE TRANSACTION.
PRIVACY POLICY
ALL PERSONAL INFORMATION YOU PROVIDE US WITH OR THAT WE OBTAIN
WILL BE HANDLED BY TEOTOKI AS RESPONSIBLE FOR THE PERSONAL INFORMATION.
THE PERSONAL INFORMATION YOU PROVIDE WILL BE USED TO ENSURE DELIVERIES TO YOU.
THE INFORMATION YOU PROVIDE IS ONLY AVAILABLE TO TEOTOKI AND WILL NOT BE SHARED WITH OTHER THIRD PARTIES.
YOU HAVE THE RIGHT TO INSPECT THE INFORMATION HELD ABOUT YOU.
YOU ALWAYS HAVE THE RIGHT TO REQUEST TEOTOKI TO DELETE OR CORRECT THE INFORMATION HELD ABOUT YOU.
BY ACCEPTING THE TEOTOKI CONDITIONS, YOU AGREE TO THE ABOVE.
CHECKOUT
WHEN YOU REACH CHECKOUT PLEASE CHOSE YOUR PAYMENT METHOD AND COUNTRY.
WHEN ORDERING FROM A COUNTRY OUTSIDE THE EU, YOU WILL NOT HAVE TO PAY THE SWEDISH VAT.
YOU MAY HAVE TO PAY ADDITIONAL TAX / OR DUTIES IN THE COUNTRY OF DESTINATION.
TEOTOKI IS NOT RESPONSIBLE FOR SUCH TAXES AND DUTIES.
PLEASE BE ADVISED THAT TAX AND DUTIES MAY NOT BE REFUNDABLE TO NON- EU COSTUMERS WISHING TO RETURN ITEMS.
SHIPPING
WE SHIP TO SWEDEN, EUROPE, USA & CANADA
FOR OTHER COUNTRIES, PLEASE CONTACT INFO@TEOTOKI.COM
STANDARD DELIVERY
STANDARD DELIVERY TIME TO SWEDEN IS 4-6 WORKING DAYS, EUROPE 7-9 WORKING DAYS, USA/CAN 11-15 WORKING DAYS.
TEOTOKI DOES NOT PROCESS OR SHIP ORDERS ON SATURDAYS, SUNDAYS OR NATIONAL HOLIDAYS.
YOUR PURCHASED ITEM(S) WILL BE SHIPPED WITH POSTNORD.
TRANSPORT DAMAGES
IF THE PRODUCT IS LOST OR YOU, UPON RECEIVING, NOTICE THAT THE ITEM HAS BEEN DAMAGED DURING TRANSPORT
YOU SHOULD IMMEDIATELY REPORT THIS TO: ORDERS@TEOTOKI.COM.
FAULTY PRODUCTS
OUR ITEMS ARE QUALITY CONTROLLED BEFORE THEY ARE DISPATCHED TO CUSTOMERS.
SHOULD YOU RECEIVE AN ITEM THAT IS NOT IN PERFECT CONDITION
PLEASE CONTACT US IMMEDIATELY AT ORDERS@TEOTOKI.COM
YOU WILL RECEIVE A NEW ITEM A DISCOUNT OR A REFUND FOR THE ITEM AND ALL SHIPPING COSTS.
PLEASE NOTE THAT ITEMS THAT ARE DAMAGED AS A RESULT OF WEAR AND TEAR ARE NOT CONSIDERED TO BE FAULTY.
ARCHIVE
IN THIS CATEGORY YOU CAN SHOP ITEMS FROM PREVIOUS COLLECTIONS WITH 50% OFF.
EXCHANGES AND REFUNDS
YOU ARE ALWAYS ENTITLED TO AN EXCHANGE / OR REFUND WITHIN 14 DAYS OF RECEIVING YOUR ORDER.
IF YOU WANT TO PURCHACE A DIFFERENT ITEM, ANOTHER SIZE OR COLOUR PLEASE RETURN THE PURCHASED ITEM AND PLACE A NEW ORDER.
WE STRONGLY RECOMMEND THAT YOU RETURN YOUR ITEM WITHIN 7 DAYS OF RECEIVING YOUR ORDER
TO ENSURE THAT IT ARRIVES BACK TO TEOTOKI IN TIME.
OVERSEAS COSTUMERS MUST SEND ITEMS BACK TO TEOTOKI AT THEIR OWN EXPENSE.
ITEMS MUST BE RETURNED NEW AND UNUSED WITH ALL TAGS STILL ATTACHED AND IN THE ORIGINAL BOX.
RETURNS THAT ARE DAMAGED, SOILED OR ALTERED WILL BE SENT BACK TO THE COSTUMER AT THEIR OWN EXPENCE.
TEOTOKI RESERVES THE RIGHT TO DENY REFUND IF THE MERCHANDISE DOES NOT MEET THE RETURN POLICY REQUIREMENTS.
OVERSEAS COSTUMERS FROM NON EU COUNTRIES ARE LIABLE FOR ALL DUTIES AND TAXES
THAT ARE CHARGED FOR TRANSPORTING THE RETURNED MERCHANDISE BACK TO TEOTOKI.
WE RECOMMEND THAT YOU USE A TRACKABLE POSTAGE SERVICE AND RETAIN PROOF OF POSTAGE
AS WE WILL BE UNABLE TO ACCEPT RESPONSIBILITY FOR RETURNS LOST OR DAMAGED DURING DELIVERY.
ONCE TEOTOKI HAS RECEIVED AND CHECKED YOUR ITEM WE WILL REFUND YOU BY YOUR ORIGINAL PAYMENT METHOD.
PLEASE NOTE THAT SHIPPING AND HANDLING CHARGES ARE NON REFUNDABLE.
PAYMENTS CAN TAKE UP TO 14 WORKINGDAYS TO PROCESS.
TO RETURN YOUR PURCHASE PLEASE FILL IN THE RETURN FORM ENCLOSED WITH YOUR ORDER
AND MAKE SURE THAT THE BOX IS SAFELY WRAPPED BEFORE SENDING.
RETURN YOUR PACKAGE TO:
TEOTOKI
SKEPPARGATAN 22
114 52 STOCKHOLM
SWEDEN
TEOTOKI AB
VAT NR SE559078430101